Privacy Policy

At Lost and Hound, we are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you use our website (the “Site”).

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1. Information We Collect

1.1 Personal Information
We may collect personal information when you register on our Site, place an order, subscribe to our newsletter, or otherwise interact with our services. The personal information we collect may include, but is not limited to:

• Your full name

• Email address

• Phone number

• Mailing address

• Other information you choose to provide

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1.2 Non-Personal Information
In addition to personal information, we also collect non-personal data that does not directly identify you. This may include:

• Browser type and version

• Operating system

• IP address

• Pages visited and the referring website

• Cookies and similar tracking technologies

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2. How We Use Your Information
We use the information we collect for various purposes, including:

• Providing and Managing the Site: To operate, maintain, and secure our website.

• Enhancing User Experience: To personalize content and improve the overall user experience.

• Communications: To send you updates, newsletters, marketing communications, or other information if you have opted in.

• Analytics and Improvements: To analyze usage patterns and improve our products and services.

• Legal Compliance: To comply with legal obligations, regulations, or to respond to lawful requests from public authorities.

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3. Sharing Your Information
Lost and Hound is committed to keeping your personal information secure and private. We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Site and providing our services, under strict confidentiality agreements.

• Legal Requirements: When required by law or to protect the rights, safety, or property of Lost and Hound, our users, or others.

• With Consent: Where you have explicitly consented to the sharing of your information.

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4. Use of Cookies and Similar Technologies
Our Site uses cookies and similar technologies to:

• Improve site functionality and user experience.

• Collect and analyze information about your browsing activities.

• Personalize content and advertising.

• You can adjust your browser settings to refuse cookies; however, please note that doing so may affect the functionality and performance of the Site.

 

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include administrative, technical, and physical safeguards to help protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your information, please be aware that no method of transmission or storage is 100% secure.

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6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period has expired, your data will be securely deleted or anonymized.

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7. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your personal data.

• Withdraw your consent at any time (if applicable).

• To exercise any of these rights or if you have any questions about how we handle your information, please contact us using the details provided below.

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8. International Data Transfers
If your information is transferred to and maintained on servers located outside your country of residence, we will take all necessary steps to ensure that your data remains secure and is processed in accordance with this Privacy Policy and applicable data protection laws.

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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. In the event of significant changes, a notice will be posted on our Site along with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.